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Hotel · York · North Yorkshire

Best Western Kilima Hotel

A reliable three-star base on Holgate Road, with an indoor pool and a short walk into York's historic centre.

  • Indoor swimming pool
  • Free parking on site
  • 20-minute walk to York city centre
8.1 Great 1412 reviews Booking.com 8.1 · 1412 reviews

About

Best Western Kilima Hotel

Best Western Kilima Hotel sits on Holgate Road, a mainly residential street that's a straightforward walk into York's tourist heart. It's a classic, no-frills three-star: think practical rooms, an on-site restaurant and bar, and a small fitness suite. The headline feature is the indoor pool and sauna, a genuine rarity for a hotel in this price band in York, and one that guests consistently point to as a highlight.

The rooms are traditional rather than trendy — standard singles, doubles, twins, a family king and a proper suite. Each comes with heating and tea and coffee kit, and the hotel's position about 20 minutes on foot from Clifford's Tower makes it a sensible base for exploring the city walls, the Shambles and the National Railway Museum. Parking is on-site and secure, which is a genuine convenience in a city where spaces fill up fast.

  • Non-smoking property
  • Free internet access
  • Parking
  • Safe deposit box
  • Concierge desk
  • Room service

In brief

What works, what to weigh

+

Strengths

5 reasons to book
  • Rare indoor pool — The hotel has a swimming pool, sauna and fitness centre, all of which appear repeatedly in guest reviews as a highlight.
  • Free on-site parking — Guests note a secure car park behind the hotel — a genuine plus in central York.
  • Walkable location — About a 15–20 minute walk to the city gate and Clifford's Tower, with several reviews praising the proximity.
  • Good breakfast — Cooked-to-order breakfast and an extensive spread are repeatedly praised, from scrambled eggs to full cooked options.
  • Friendly staff — Guests consistently mention welcoming, helpful and efficient staff, including the manager by name.
–

Worth weighing

4 to weigh
  • Location is a walk, not a hop — At roughly 20 minutes on foot to Clifford's Tower, you're not staying in the thick of the action. Fine for many, but it rules out popping back to the room between sights.
  • Check-in hours are narrow — Reception is staffed 16:00–22:00 for arrivals, which is tighter than many hotels and requires planning if you're arriving later.
  • No pets allowed — If you're travelling with a dog or cat, this isn't the place — the hotel is strictly pet-free.
  • Dining earns modest marks — While breakfast is a recurring plus, the dining category scores only 6 out of 10 in guest ratings, suggesting lunch or dinner is less of a draw.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Standard Twin Room

  • 2 Single beds
  • Heating

Standard Single Room

  • 1 Single bed
  • Heating

Family King Room

  • 1 King-size bed
  • Heating

Suite Double Bed

  • 1 Double bed
  • Heating

Standard Double Room

  • 1 Double bed
  • Shower
  • Heating

Standard King Room Non-Smoking

  • 1 King-size bed
  • Heating

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Wellness & Leisure

  • Indoor swimming pool
  • Sauna
  • Fitness centre

Dining & Drink

  • Restaurant
  • Bar/Lounge area
  • Room service
  • Tea and coffee facilities

Parking & Transport

  • Parking

Services & Facilities

  • Non-smoking property
  • Free internet access
  • Safe deposit box
  • Concierge desk
  • Bell staff/Porter
  • Hair dryer

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.1
Great 1412 reviews

Guest-rated 8.1/10 from 1,412 reviews

Booking.com · 8.1 · 1412 reviews
Rooms and cleanliness5.0
Location8.0
Dining6.0
Price and service6.0
8.1Verified guest

“The team were welcoming, polite and quick to help. The room was comfortable and spotless, and the cooked-to-order breakfast was excellent. I'd happily recommend it.”

8.1Verified guest

“Breakfast was a highlight, particularly the scrambled eggs with cheese. The room was peaceful, the bed very clean, and the location felt ideal. A brilliant two-night stay.”

8.1Verified guest

“The pool was a welcome refresh after a long day out, and the family room offered great value.”

8.1Verified guest

“An air-conditioned standard room with a drawer. Location was unbeatable, set on a gentle slope.”

8.1Verified guest

“Manager Chris was very friendly, the bed was comfortable, and the suite was spacious with an extra couch and armchairs. The pool and short walk to the city were both appreciated.”

8.1Verified guest

“Swimming pool.”

04 — Location

Getting around York

The property sits in York.

Clifford's Tower: About a 20-minute walk from the hotel, the keep of York Castle offers sweeping views over the city and a deep slice of medieval history.

Knavesmire: A little over 20 minutes on foot, this grassy expanse is York's racecourse and a peaceful spot to stretch your legs after sightseeing.

129 Holgate Road, York, North Yorkshire, YO24 4AZ, United Kingdom

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 16:00-22:00
Check-out
By 07:00-11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
26 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 16:00 to 22:00, and check-out is between 07:00 and 11:00.

Is parking available at the hotel?

Yes, the hotel offers parking on site, and guests have described it as a secure car park behind the building.

Are pets allowed at the hotel?

No, pets are not allowed at Best Western Kilima Hotel.

Does the hotel have a swimming pool?

Yes, there's an indoor swimming pool, along with a sauna and fitness centre, which many guests highlight as a plus.

Is the hotel within walking distance of York's main sights?

Yes, Clifford's Tower is about a 20-minute walk, and the city gate is roughly 15 minutes on foot, according to guest reviews.

Are there tea and coffee facilities in the rooms?

Yes, rooms come with tea and coffee-making facilities, and guests have appreciated having a hot drink available.

Nearby

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The bottom line

A solid, honest three-star that wins on practical comforts — a real pool, free parking and a walkable position — even if it's not the most stylish or central option in York. Best for travellers who value value and a quiet night's sleep over boutique design.

8.1Stay Atlas verdict

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